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Register Your Product
You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Checking the filter
Remove the clean water tank.
Remove the hard water filter.
The filter should be a beige/cream colour.
An old filter will be discoloured and darkened, this will need to be replaced, go to 'Spares & Accessories' above.
Clearing a blockage
Switch the machine off and allow time to thoroughly cool down.
Remove the pad (microfibre or coral).
Remove the floorhead by undoing the screw on the neck of the machine.
Remove any blockage from the neck by using a small thin object (such as a descaling pin).
Remove any blockages by inserting the small thin object into the hole underneath the floorhead.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.