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We'll send you ideas, inspiration & special offers.Platinum SmartWash Series
Register Your Product
You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Cleaning the brushbars
Switch the machine off and unplug from the wall socket.
Lift the nozzle release clip and pull to remove the nozzle.
Lift the brushbar on the left side and pull to remove.
Pull to remove the brushbar end cap.
Clear any debris from the end of the brushbar and the endcap.
Cut any hair from around the brushbar.
Rinse the brushbars under warm water.
Repeat the process with the second brushbar.
To replace, align the right hand side of the brushbar with the spindle. Ensure the end cap on the left hand side has the round side facing downwards and push in to place.
Replace the nozzle, ensuring all tabs are aligned correctly.
Emptying and cleaning the dirty water tank and filter
Press the button on the dirty water tank to remove from the machine.
Lift the clip on the back of the tank to remove the lid.
Empty the dirty water tank over a sink.
Rinse the dirty water tank through with warm water to remove any dirt/debris (40°C max, no detergent).
Remove the filter from the dirty water tank, and rinse under the tap (40°C max, no detergent).
Refit the filter into the dirty water tank.
Refit the dirty water tank lid and secure the clip.
Refit the dirty water tank on to the machine.
Cleaning the nozzle
Lift the nozzle release clip and pull to remove the nozzle.
Rinse the nozzle through with warm water to remove any dirt/debris (40°C max, no detergent).
Replace the nozzle, ensuring all tabs are aligned correctly.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.