Your basket is currently empty
Continue ShoppingYou can register your Vax product on the Vax website registrations page.
Register your productUseful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Here is what you can do to keep your appliance performing at its best.
Undo the top nozzle clip.
Undo the nozzle clip under the machine.
Pull to remove the nozzle.
Slide the brushbar door to open.
Remove the brushbar end cap.
Remove the brushbar.
Cut any hair from around the brushbar.
Pull to remove any debris.
Remove the dirty water tank.
Release the drain hose on the back of the tank.
Remove the cap from the end of the drain hose.
Drain the dirty water out of the tank.
Release the dirty water tank clips.
Lift to remove the lid.
Rinse the tank with warm water.
Undo the 4 screws on the belt cover.
Remove the belt cover.
Undo the 2 screws on the belt plate.
Remove the belt plate.
Check the belt for any damage and replace if required.
Undo the top nozzle clip.
Undo the nozzle clip under the machine.
Pull to remove the nozzle.
Slide the brushbar door to open.
Remove the brushbar end cap.
Remove the brushbar.
Rinse the nozzle under the tap to clear any blockage.
Here is what you can do to keep your appliance performing at its best.
Your message has been sent to our customer support team, who will contact you soon
A support request case number will be generated, and you will receive an automated email with the case number and details your original enquiry. Please keep this email safe and use the case number as a reference for any follow up communication regarding this request.
To provide any additional information on your enquiry, you can reply directly to this email and it will get added to your original support enquiry.