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Register Your Product
You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Clearing a blockage in the hose
Empty the dirty water tank into the sink or toilet.
Press the button on the tool and pull to remove from the end of the hose.
Fill a bowl with 500ml of warm water (no solution).
Plug the machine in to the mains, switch on and press the on/off button on the machine.
Submerge the end of the hose into the bowl of water. Do not press the trigger on the hose.
Once the bowl is empty, let the machine run for another 10 seconds to remove any residual water and debris left in the hose. Repeat the process again if needed.
Press the on/off button on the machine to switch off and unplug the machine from the mains.
Press the dirty water tank release button. Pull forward and lift the tank to remove.
Lift the lid to remove from the dirty water tank.
Empty the dirty water tank into the sink or toilet.
Emptying and cleaning the dirty water tank
Press the dirty water tank release button. Lift off the machine using the carry handle on the front of the tank.
Pull to remove the lid from the dirty water tank.
Empty the dirty water into the sink or toilet.
Rinse the dirty water tank and lid under water (max 40°C) to remove dirt/debris.
To refit the lid align the lid to the tank and firmly push down into place.
Refit the bottom of the dirty water tank on to the machine first and then push down until it clicks into place.
Cleaning the tools and attachments
Press the tool release button and pull to remove the tool from the hose.
Pull and lift the clip to remove the attachment from the wash tool.
To remove the nozzle from the wash tool, push and lift the clear plastic clip up over the button on the end of the hose.
Rinse the tools, attachments and the nozzle under warm water (max 40°C) to remove dirt/debris.
To refit the nozzle and attachment, slide the nozzle onto the wash tool until it clicks into place and fit the front of the attachment into the front of the wash tool and push the clip down.
Cleaning the filter grill
Press the dirty water tank release button. Pull and lift to remove the tank.
Remove any dirt and debris from the filter grill located underneath the dirty water tank.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.
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