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You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Emptying and cleaning the dirty water tank
Press down the dirty water tank release button and pull the tank to remove
Hold the dirty water tank and pull the lid upwards to remove
Empty the dirty water over a sink
Rinse the tank and separator under water (max 40°C) to remove dirt/debris
Cleaning the brushroll and rinsing the machine using quick clean
Fill the clean water tank up with warm water (40˚ max) and replace the cap and refit the tank on to the machine
Stand the machine upright in the rinse/storage tray
Switch the machine on
Recline the machine so that the brushes rotate
Press the trigger to release water onto the brushroll. Release the trigger at regular intervals to remove the brushroll dirt and debris. Repeat the process until the brushroll is clear and clean
Cleaning the filter and separator
Press down the dirty water tank release button and pull to remove
Hold the dirty water tank and pull the lid upwards to remove
Twist the separator clockwise to release from the lid
Wash the separator mesh under running water (40˚ max) to remove any dirt and debris
To refit, line up the separator tab with the lid tab and twist anticlockwise to lock
Pull the tab on the bottom of the filter to remove
Wash the filter under running water (40°C max). Leave for at least 24hrs or until fully dry before refitting
Cleaning the brushroll
Press the brushroll cover release button and pull to remove the brushroll cover.
Pull the tab on the side of the brushroll to remove.
Rinse the brushroll under a tap (40˚ max) to remove any dirt or debris.
Allow the brushroll to fully air dry before refiting. The brushroll can also be dried and stored in the rinse/storage tray.
Refit the brushroll right side first into the machine, push the tab on the left in to place to secure.
To refit the brushroll cover, hook onto the tabs on the bottom edge first and then push into place until it clicks.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.