How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Checking the filter
Remove clean water tank

Remove the clean water tank.

Remove filter

Remove the hard water filter.

Filter beige

The filter should be a beige/cream colour.

Filter discoloured

An old filter will be discoloured and darkened, this will need to be replaced.

Clearing a blockage
Switch off

Switch off and allow time to thoroughly cool down.

Remove pad

Remove the pad (microfibre or coral).

Clear floorhead

Remove any blockages by inserting a small thin object (such as a paperclip) into the hole underneath the floorhead.

Remove floorhead

Remove the floorhead by undoing the screw on the neck of the machine, run water through it to clear any blockages.

Clear main machine

Remove any blockage from the neck by using the small thin object.

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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