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Register Your Product
You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Cleaning the pre-motor filter
Remove the dirt container.
Turn the lid anti-clockwise.
Lift the lid to remove.
Remove the pre-motor filter.
Tap the filter against the side of a bin.
Rinse the filter under the tap (40°C max, no detergent).
Allow 24 hours to air dry.
Emptying and cleaning the dirt container
Remove the dirt container.
Press the dirt release latch and release the dirt from the dirt container.
Turn the lid anti-clockwise.
Lift the lid to remove.
Remove the pre-motor filter.
Turn the separator cap anti-clockwise.
Lift to remove the separator from the dirt container.
Tap the separator against the side of a bin.
Cleaning the post-motor filter
Twist the post-motor filter cover on the wheel.
Pull to remove the post-motor filter.
Tap the filter against the side of a bin. DO NOT WASH.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.