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You can register your Vax product on the Vax website registrations page.
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Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Removing a blockage from the hose
![Remove hose](https://res.cloudinary.com/vax2/image/upload/v1679995426/Support/Maintenance/Power%203%20Cylinder/Remove_hose_final.png)
Remove the hose from the machine.
![Hose](https://res.cloudinary.com/vax2/image/upload/v1680000006/Support/Maintenance/Power%203%20Cylinder/Hose_final.png)
Push a broom handle (or something similar) through the hose to remove the blockage.
Cleaning the pre-motor filter
![Remove dirt container](https://res.cloudinary.com/vax2/image/upload/v1679995506/Support/Maintenance/Power%203%20Cylinder/Remove_dirt_container_final.png)
Remove the dirt container.
![Remove lid](https://res.cloudinary.com/vax2/image/upload/v1679932037/Support/Maintenance/Power%203%20Cylinder/Twist_dirt_container_lid_final.png)
Turn the lid anti-clockwise and lift to remove.
![Remove filter](https://res.cloudinary.com/vax2/image/upload/v1679995789/Support/Maintenance/Power%203%20Cylinder/Lift_pre_filter_final.png)
Remove the pre-motor filter.
![Tap filter against bin](https://res.cloudinary.com/vax2/image/upload/v1679932188/Support/Maintenance/Power%203%20Cylinder/Tap_pre_filter_final.png)
Tap the filter against the side of a bin.
![Wash pre filter](https://res.cloudinary.com/vax2/image/upload/v1679932507/Support/Maintenance/Power%203%20Cylinder/Rinse_pre_filter_final.png)
Rinse the filter under the tap (no detergent).
![Allow 24 hours](https://res.cloudinary.com/vax2/image/upload/v1680000199/Support/Maintenance/Power%203%20Cylinder/Dry_pre_filter_final.png)
Allow 24 hours to air dry.
Emptying and cleaning the dirt container
![Remove dirt container](https://res.cloudinary.com/vax2/image/upload/v1679995506/Support/Maintenance/Power%203%20Cylinder/Remove_dirt_container_final.png)
Remove the dirt container.
![Press release latch](https://res.cloudinary.com/vax2/image/upload/v1679995568/Support/Maintenance/Power%203%20Cylinder/Release_dirt_final.png)
Press the dirt release latch and release the dirt from the dirt container.
![Unlock lid](https://res.cloudinary.com/vax2/image/upload/v1679932037/Support/Maintenance/Power%203%20Cylinder/Twist_dirt_container_lid_final.png)
Turn the lid anti-clockwise and lift the lid to remove.
![Remove filter](https://res.cloudinary.com/vax2/image/upload/v1679995789/Support/Maintenance/Power%203%20Cylinder/Lift_pre_filter_final.png)
Remove the pre-motor filter.
![Turn shroud](https://res.cloudinary.com/vax2/image/upload/v1679995686/Support/Maintenance/Power%203%20Cylinder/Lift_separator_final.png)
Lift the separator to remove.
![Remove shroud](https://res.cloudinary.com/vax2/image/upload/v1679931432/Support/Maintenance/Power%203%20Cylinder/Twist_separator_cap_final.png)
Twist the separator cap to remove.
![Tap against bin](https://res.cloudinary.com/vax2/image/upload/v1679932086/Support/Maintenance/Power%203%20Cylinder/Tap_separator_final.png)
Tap the separator against the side of a bin.
Cleaning the post-motor filter
![Remove filter cover](https://res.cloudinary.com/vax2/image/upload/v1679931988/Support/Maintenance/Power%203%20Cylinder/Twist_post_cover_final.png)
Twist the post-motor filter cover on the wheel.
![Pull filter](https://res.cloudinary.com/vax2/image/upload/v1679995627/Support/Maintenance/Power%203%20Cylinder/Pull_post_filter_final.png)
Pull filter to remove.
![Tap filter against bin](https://res.cloudinary.com/vax2/image/upload/v1679932406/Support/Maintenance/Power%203%20Cylinder/Tap_post_filter_final.png)
Tap the filter against the side of a bin – DO NOT WASH.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.