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Register Your Product
You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Removing a blockage from the hose
Remove the hose from the machine.
Push a broom handle (or something similar) through the hose to remove the blockage.
Cleaning the pre-motor filter
Remove the dirt container
Turn the lid anti-clockwise
Lift the lid to remove
Remove the pre-motor filter
Tap the filter against the side of a bin
Rinse the filter under the tap (no detergent)
Allow 24 hours to air dry
Emptying and cleaning the dirt container
Remove the dirt container
Release the dirt from the dirt container
Turn the lid anti-clockwise
Remove the pre-motor filter
Turn the central shroud anti-clockwise
Lift to remove
Tap the central shroud against the side of a bin
Rinse the central shroud under the tap
Allow 24 hours to air dry
Cleaning the post-motor filter
Twist the post motor filter cover to remove
Remove filter
Tap the post-motor filter on the side of a bin. DO NOT WASH
Troubleshooting
Here is what you can do to keep your appliance performing at its best.