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We'll send you ideas, inspiration & special offers.Air3 Steerable Series
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You can register your Vax product on the Vax website registrations page.
Register your productHow to videos and documents
Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Removing a blockage from the hose
Remove the hose from the base.
Remove the dirt container.
Drop a ball of paper down the top of the hose. If it gets stuck there is a blockage that needs to be removed.
Cleaning the pre-motor filter
Remove the dirt container and turn the lid anti-clockwise.
Remove the dirt container lid.
Remove the pre-motor filter.
Tap the filter against the side of a bin and rinse under the tap (no detergent).
Allow 24 hours to air dry.
Emptying and cleaning the dirt container
Remove the dirt container.
Release dirt from the dirt container.
Remove the dirt container lid.
Remove the separator.
Use a cloth to remove any debris.
Cleaning the post-motor filter
Remove the dirt container.
Remove the post motor filter cover.
Lift to remove the post motor filter.
Tap the filter against the side of a bin – DO NOT WASH.
Clearing a blockage from the brushbar
Switch the machine off and unplug from the wall socket.
Turn the machine over and undo the screw underneath.
Undo the brushbar cover clips.
Remove the brushbar cover.
Remove any debris from around the brushbar.
Re-setting the brushbar
If the red light appears, recline the machine.
Press the brushbar reset button 3 times.
Switch the machine on, the green light should appear on the base.
If brushes don't turn, press the brushbar on/off button.
Removing and replacing the floorhead
Unplug the machine from the wall socket.
Detach the hose from the floorhead.
Place the vacuum cleaner on the floor facing down.
Turn the screw head anti-clockwise to loosen then remove screw connecting the floorhead to the main body.
The floorhead can now be lifted out of the connector on the main body.
Place the main body of the vacuum cleaner containing the bin lid on the floor upside down. Turn the floor head face down and slot the floor head connector into the main body of the vacuum cleaner.
Place the screw provided into the screw hole. NOTE: The screw will only work in one direction, please place screw through unit on side indicated by arrow.
Place the screw head over the end of the screw and turn clockwise to tighten.
Lift the vacuum cleaner and place on the floor in the upright position. Connect the hose to the floor head ensuring that it clicks into place.
Troubleshooting
Here is what you can do to keep your appliance performing at its best.