How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Cleaning the pre-motor filter
Remove dirt bin

Remove the dirt container.

Remove filter cover

Twist to remove the pre motor filter cover located where the dirt container normally sits.

Remove filter

Remove the pre motor filter from the cover.

Tap filter

Tap the filter against the side of a bin.

Rinse filter

Rinse the filter under the tap (40°C max, no detergent).

Allow to dry

Allow 24 hours to air dry.

Emptying and cleaning the dirt container
Remove dirt bin

Remove the dirt container.

Release dirt

Release dirt from the dirt container.

Twist lid

Twist the lid to remove.

Remove separator

Remove the dust separator.

Tap separator

Tap the separator against the side of a bin, use a soft brush to remove any remaining debris.

Accessing the belt and brushbar
Unplug

Switch the machine off and unplug from the wall socket.

Remove screws

Remove the 5 screws underneath the machine.

Lift top cover

Turn the machine over, remove the top cover.

Remove brushbar

Lift the brushbar to remove.

Removing a blockage from the hose
Remove hose

Remove the hose from the side.

Remove obstruction

Remove the hose where it joins the machine at the back and push a broom handle through to clear any obstruction.

Is the seal missing?
Remove dirt bin

Remove the dirt container and open the dirt release door.

Check seal

Visually inspect the dirt container door. The seal (on the left, highlighted in orange) should be present.

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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