How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Cleaning the pre-motor filter
Remove dirt container

Remove the dirt container from the handheld.

Opening the dirt container

Pull to open the dirt container lid.

Pull filter to remove from the separator

Pull the fabric tab to remove the filter from the separator.

Tap filter against bin

Tap the filter against the side of a bin.

Rinse filter under tap

Rinse filter under the tap (no detergent).

Leave filter to dry

Allow 24 hours to air dry.

Emptying and cleaning the dirt container
Remove dirt container

Remove the dirt container from the handheld.

Empty dirt container over bin

Whilst holding the dirt container over a bin, press the dirt release button to empty the dirt and debris.

Close dirt container flap

Push to close the dirt release flap.

Opening the dirt container

Pull to open the dirt container lid.

Replace separator

Pull the separator to remove from the dirt container.

Tap separator against the bin

Tap the separator against the side of a bin and use a soft brush to remove and dirt or debris.

Close dirt container flap

Replace the separator and filter and push the dirt container lid to close.

Clearing a blockage from the brushbar
Removing the floorhead

Remove the floorhead from the reach wand.

Turn brushbar with coin

Using a coin, twist the end of the brushbar to release.

Remove the brushbar

Pull to remove the brushbar.

Cut hair from brushbar

Using a pair of scissors, cut away any hairs or threads.

Pull debris from brushbar

Pull to remove any remaining debris from the bristles.

Line up brushbar to refit

Push the brushbar back in to the floorhead and twist to lock into place.

Clearing a blockage
Removing the reach wand

Remove the reach wand from the machine.

Removing the floorhead

Remove the floorhead from the reach wand.

Remove the brushbar

Drop a small ball of paper down one end of the reach wand.

Cut hair from brushbar

This should drop straight through. If not, you have a blockage that will need to be removed.

Check for blockage in handheld

Check the handheld unit for a blockage where the reach wand normally attaches.

Blockage in the floorhead

Check the neck of the floorhead for any blockages.

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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