How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Cleaning the pre-motor filter
Remove dirt bin

Remove the dirt container from the handheld.

Lift lid

Push the tab on the lid of the dirt container and lift to open.

Lift separator

Lift the filter and separator from the dirt container.

Pull filter

Pull the filter tab and remove the filter from the separator.

Tap filter

Tap the filter over the bin to remove any dirt and debris.

Rinse filter

Rinse the filter under the tap (40°C max, no detergent).

Air dry

Allow 24 hours to air dry.

Reset buttons

The filter icon will stay illuminated until filters are cleaned and reset. To reset, press and hold the Carpet and Boost buttons together until a green tick mark appears on-screen.

Emptying and cleaning the dirt container
Remove dirt bin

Remove the dirt container from the handheld.

Empty bin

Whilst holding the dirt container over a bin, press the dirt release button to empty the dirt and debris. Push to close the dirt release flap.

Lift lid

Push the tab on the lid of the dirt container and lift to open.

Lift separator

Lift the filter and separator from the dirt container.

Tap separator

Tap the separator over a bin to remove dirt and debris and wipe over the metal shroud with a dry cloth.

Clearing a blockage from the brush bar
Remove floorhead

Remove the floorhead from the reach wand.

Brushbar unlock

Using a coin, twist the end of the brush bar to release.

Remove brushbar

Pull to remove the brush bar.

Cut hairs

Using a pair of scissors, cut along the groove to remove any hairs or threads.

Wipe housing

Clear any dirt/debris from the end caps and inside the brush housing.

Lock brushbar

Push the brushbar back in to the floorhead and twist to lock into place.

Clearing a blockage
Remove reach wand

Remove the reach wand and dirt container from the handheld.

Check handheld

Check and clear any dirt and debris from the handheld, where the reach wand is normally attached.

Dirt bin flap

Check and clear any dirt and debris from behind the dirt container flap.

Remove floorhead

Remove the floorhead from the reach wand.

Check floorhead hose

Check the floorhead hose for any blockages and use a blunt object to remove.

Clean housing

Remove the brushbar and clear any dirt/debris inside the brush housing.

Check wand

Check the reach wand for a blockage, you should be able to see straight through. If not, you have a blockage that will need to be removed.

Resetting the digital display
Filter warning

The filter icon will stay illuminated until filters are cleaned or replaced and reset.

Reset buttons

To reset, press and hold the Carpet and Boost buttons together.

Green tick

Once reset a green tick will appear on the screen.

Clearing a blockage from the brushroll
Remove floorhead

Remove the floorhead from the reach wand.

unlock brushroll

Using a coin, twist the end of the brushroll to release. NOTE: The brushroll cover cannot be removed.

Pull tab

Pull the tab down to remove the brushroll.

Remove endcap

Pull the end cap to remove and slide any hair and threads off the end of the brushroll.

Wipe brushroll

Use a damp cloth to remove any dirt/debris from the brushroll and allow the brushroll to fully air dry.

Wipe floorhead

Clear any dirt/debris inside the brush housing.

Replace endcap

Refit the end cap onto the brushroll.

Replace brushroll

Slot the brushroll into the right side of the floorhead first, push the end cap in and twist to lock into place.

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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