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Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Maintenance
Here is what you can do to keep your appliance performing at its best.
Emptying and cleaning the dirt container and separator
![Remove dirt bin](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Dirt_container_release_final.jpg)
Remove the dirt container.
![Empty bin](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Empty_bin_final.jpg)
Whilst holding the dirt container over a bin, press the dirt release button to empty the dirt and debris. Push to close the dirt release flap
![Open lid](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Lift_lid_final.jpg)
Push the tab on the lid of the dirt container and lift to open.
![Remove filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Remove_filter_final.jpg)
Pull the filter tab and remove the filter from the separator.
![Lift separator](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Lift_separator_final.jpg)
Lift the separator from the dirt container.
![Brush separator](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Brush_separator_final.jpg)
Use a soft brush to remove any dirt or debris from the separator.
![Refit filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Replace_filter_final.jpg)
Re-fit the separator making sure it is aligned correctly, and re-fit the filter.
![Refit bin](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Replace_dirt_bin_final.jpg)
Close the dirt container lid and re-fit the dirt container on to the machine.
Clearing a blockage around the brushbar
![Remove battery](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/No_battery_final.jpg)
Remove the battery from the machine.
![Release brushbar](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Unlock_brushbar_final.jpg)
Using a coin, twist the end of the brush bar to release.
![Remove brushbar](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Pull_brushbar_final.jpg)
Pull to remove the brush bar.
![Cut threads](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Cut_threads_brushbar_final.jpg)
Using a pair of scissors, cut along the groove to remove any hairs or threads.
![Wipe housing](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Wipe_brushbar_housing_final.jpg)
Clear any dirt/debris inside the brushbar housing.
![Refit brushbar](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Lock_brushbar_final.jpg)
Push the brushbar back in to the floorhead and twist to lock into place.
Cleaning the filters
![Remove dirt bin](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Dirt_container_release_final.jpg)
Remove the dirt container.
![Lift lid](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Lift_lid_final.jpg)
Push the tab on the lid of the dirt container and lift to open.
![Pull filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Remove_filter_final.jpg)
Pull the filter tab and remove the filter from the separator.
![Tap filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Tap_filter_final.jpg)
Tap the filter over the bin to remove any dirt and debris.
![Rinse filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Rinse_filter_final.jpg)
Rinse the filter under the tap (40°C max, no detergent).
![Air dry](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Air_dry_final.jpg)
Allow 24 hours to air dry.
![Remove hose](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Remove_hose_final.jpg)
Press the hose release clip and pull to remove the hose from the machine.
![Remove exhaust filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Remove_post_motor_filter_cover_final.jpg)
Press the tab at the top of the filter cover and pull to remove.
![Remove filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Remove_post_motor_filter_final.jpg)
Press the tab at the top of the filter and pull to remove.
![Check filter](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Remove_post_motor_filter_foam_final.jpg)
Remove the sponge from the filter and check for any discolouration. Replace the filter when it is heavily discoloured. Do not wash.
Clearing a blockage from the brushroll
![Remove battery](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/No_battery_final.jpg)
Remove the battery from the machine.
![Release brushroll](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Release_brushroll_endcap_final.jpg)
Using a coin, twist the end of the brushroll to release. NOTE: The brushroll cover cannot be removed.
![Remove brushroll](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Replace_brushroll_final.jpg)
Pull the tab down to remove the brushroll.
![Wipe brushroll](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Wipe_brushroll_final.jpg)
Use a damp cloth to remove any dirt/debris from the brushroll and allow the brushroll to fully air dry.
![Wipe housing](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Wipe_brushroll_housing_final.jpg)
Clear any dirt/debris inside the brushroll housing.
![Refit brushroll](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Replace_brushroll_final.jpg)
Refit the brushroll, pushing the tab in to place.
![Lock brushroll](https://res.cloudinary.com/vax2/image/upload/Support/Maintenance/Edge/Lock_brushroll_final.jpg)
Twist the endcap to lock the brushroll in to place
Troubleshooting
Here is what you can do to keep your appliance performing at its best.