- How does Direct Debit work?
- With our direct debit payments you can spread the cost of your Vax purchase (applicable products only) over a number of months, instead of paying for it all in one go. You won’t be charged any fees or interest and your payments will be protected by the Direct Debit Guarantee
- What is the Direct Debit Guarantee?
- The Direct Debit Guarantee (or the “Direct Debit Indemnity”) is the Direct Debit scheme's customer protection. The Guarantee protects customers against payments made in error or fraudulently, making Direct Debit the UK's safest payment method. For further information, please go here
- Can I change my payment due date?
- For any direct debit payment queries, please call us on 0330 026 2619
- I want to clear my balance, can I do this?
- You can clear your balance at any time by calling us on 0330 026 2619